healthcaretechoutlook

Medroster: Simplifying Communication in Medical Settings

 Chad Yang, CEO
With extensive executive management and successful founding experiences, Chad Yang has a penchant for transformation. Following his entrepreneurial streak, he founded Medroster and put his expertise to good use for redefining communications in the healthcare arena. Despite the rapid technological changes in the medical industry, the communication between the doctors and patients continue to be followed in the traditional manner. Doctors lack the time for communicating with the patients during emergency situations. “In order to bridge the communication gap between the doctors, nursing staff and patients, we aim to bring a paradigm shift in the aspect of medical communication through a HIPAA compliant professional and social messaging network,” states Yang, Founder and CEO, Medroster.

According to Yang, most medical offices across the world confront privacy issues while communicating. With the Medroster chat interface, the information exchanged is encrypted and stored on the server for a short period of time before getting deleted permanently. This safeguards the privacy and avoids the liability of retaining data. In addition, Medroster also eliminates the need to make high-volume phone calls within a medical office and between medical offices.

The Medroster chat platform is designed in order to strengthen communication between the doctors, nursing staff and the care seekers in a three-fold manner. The chat system is capable of adapting to the changes in the HIPAA regulations, thereby eliminating the need for upgrading the system accordingly. The concept of chat also minimizes the requirement of handling innumerable telephonic conversations via intra- and inter-organization communication. Enabling easy installation on a mobile, laptop and even a desktop, the platform allows seamless user experience. “Leveraging the Flock communication technology—an enterprise communication and collaboration app—we intend to improve the communication efficiency between doctors, medical staffs, and patients,” maintains Yang.

This mode of communication equips medical organizations to accelerate the treatment of patients, thus preventing the disease from spreading


From the security perspective, the Medroster communication platform is similar to text messaging, reinforced with the security to prevent data leakage. The platform supports the permanent storage facility for messages and also allows users to record their message officially for future reference and short-term discussions. Extending its services to medical offices, Medroster primarily serves smaller offices rather than the big hospitals with complex infrastructure. The company’s communication platform comprises multi-office functionalities, which enhance intra-office communication, allowing doctors to refer patients to specialists, as well as recommend laboratory, radiology or even pharmacy. “This communication tool boosts efficiency in communication between patients and medical offices, as well as among the staffs in the medical organizations,” adds Yang. Doctors being at a pivotal position of a professional network, require maintaining high professionalism with enhanced referrals compliance, thereby facilitating early diagnosis and timely treatment for patients.

As remarked by Yang, other communication platforms in the medical landscape are designed in an intelligent but complex manner, majorly in line with the complex infrastructure of the hospitals. What makes Medroster second to none is its simplified platform, structured for improving the productivity in medical settings through faster communication. In addition, the Medroster professional social network ensures improved communication within hospital camps as well as smaller medical organizations, with an objective to conduct tasks in alignment with the real-case scenarios thereby decreasing the communication workload and enhance efficiency.

In the near future, Medroster aims to expand its footprint both nationwide and across the world. “We look forward to enhancing the professional communication platform for medical offices and simultaneously scaling it up for hospitals,” concludes Yang.